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WEDNESDAY 20 NOVEMBER PRECONFERENCE
THURSDAY 21 NOVEMBER DAY 1
FRIDAY 22 NOVEMBER DAY 2
Download Summit Program
Pre-conference
20 November 2019
Retirement Living Council Meeting
(invitation only)
Site Tour
(not included in registration fee)

President's Dinner
Sponsored by ANZ and Russell Kennedy
(invitation only)

Day One
21 November 2019
Summit Opening
International Keynote: How to raise the bar
Morning tea
The Code of Conduct, accreditation and the new regulatory environment
Royal Commission – what does the interim report mean and where do we go now?
Lunch
Presentation of 2019 Retirement Census
The economy, the housing market and what's next
What does it all mean?
Afternoon tea
Home care service challenges in 2020 and beyond
How I learned to raise the bar through running hotels
Close day 1
Pre-awards function
National Retirement Living Awards Gala Dinner Sponsored by Impact Group
Day Two
22 November 2019
Networking Breakfast
Welcome to day 2
Raising the bar - lessons from a champion
How to raise the bar for residents
Meet the village managers
Morning tea
Revitalising ageing stock and villages
How to service a rapidly evolving customer base
Industry priorities - how to continue raising the bar
Networking lunch
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