Presenter: 

• Michael Gilligan, Manager – Litigation Support, Rider Levett Bucknall

The past 18 months have been uncertain times, borders have been closed, people have been in lockdown and the vaccination roll-out continues. Simon speaks on demographic trends, consumer insights and cultural change in Australia.

Keynote: 

• Simon Kuestenmacher, Director of Research, The Demographics Group

Professional Development:

• Obtain key insights into how COVID-19 has impacted and changed consumer behaviour and how this may manifest in the coming years.
• Understand how uncertain population growth will impact the property sector.

Panelists:

• Rachel Lane, Principal, Village Guru  and Co Author of Downsizing Made Simple and Aged Care, Who Cares?

Moderator: 

• Kate Melrose, Ingenia Communities

The Retirement Living industry’s priority has been to “raise the bar” by improving standards in the sector. Discover how the industry is progressing in the implementation of the Code of Conduct, accreditation and the capability framework, and how it is improving standards for operators, staff and residents. Hear from those who have undergone the process on the difference it has made to their operations, business and service culture.

Panel:

• Jane Monk, Chief Executive Officer, Gannon Lifestyles
• Elizabeth Lanyon – Independent Chair, Code Review Panel 
• Kim Teudt, General Manager – Retirement Living, Bolton Clarke 

Moderator: 

• Leida Pirts, National Policy Manager – Retirement Living, Property Council of Australia

Professional Development: 

• Obtain an overview of the Code of Conduct, accreditation and the Capability Framework;
• Learn how these standards can assist in improving operations and attract staff and residents to your village;
• Obtain practical tips on implementing standards in retirement communities.

To close this year’s Summit, hear from the Retirement Living Council about their key priorities and what we have learned from the last two days and how to apply them in 2021 and beyond.

Presenter:  Ben Myers, Executive Director – Retirement Living, Property Council of Australia