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day 1 program - tuesday 21 june 2022

The National Retirement Living Summit will occur on the Gold Coast from
Monday 20 June 2022 to Wednesday 22 June 2022. 

Pre-Summit - Monday 20 June 2022
Day 1 - Tuesday 21 June 2022
Day 2 - Wednesday 22 June 2022

The industry has been dealing with the COVID-19 pandemic, as countries emerge from the pandemic hear from international leaders on the current state of play and what they see as the issues for the retirement sector. 

International panel via live stream:
Janice Chia, Founder and Managing Director, Ageing Asia
Lynne Katzmann, CEO, Juniper Communities
Nick Sanderson, CEO, Audley Group
Graham Wilkinson, Owner & Director Generus Living Group, President, NZ Retirement Village Association

ModeratorBen Myers, Executive Director – Retirement Living, Property Council of Australia

Professional development: 

  • Get an updated state of play of the retirement living industry in US, UKAsia and NZ including current sales and investment in sector. 
  • An overview of learnings from COVID-19 Pandemic – examining industry and government actions. 
  • The next steps for the retirement industry domestically and internationally, what are the emerging trends and challenges. 

Leaders of the Australian retirement sector will discuss the key challenges of the past 18 months, the learnings they have implemented in their business models, and key challenges and opportunities for the sector.  

Cameron Holland, CEO Ryman Healthcare 
M-L MacDonald, Chief Executive Officer, Masonic Care WA and President, Retirement Living Council
Tony Randello, CEO, Aveo

Dr Brett Robinson, CEO, Retire Australia

Moderator: Ben Myers, Executive Director – Retirement Living, Property Council of Australia

Professional development:  

  • Get an updated state of play of the retirement living sector in Australia. 
  • Examine how the sector is emerging from the pandemic – the key learnings. 
  • Learn what the senior leaders of see as the key trends and challenges for the sector. 

The Royal Commission into Aged Care Quality and Safety has shone a spotlight on the quality of care being provided to our senior Australians. With the Commission’s final report released in Februaryand a Federal Budget in May, what changes has the sector seen in the retirement living sector?  

Professional development: 

  • Obtain the latest update on the implementation of the Aged Care Royal Commission

Residents are at the core of what the industry does. The Presidents of the state resident associations will discuss how the sector can continue to support the current resident and attract new customers. Learn from their perspectives on the Aged Care Royal Commission.

Professional development:

  • Understand what challenges residents experienced as a result of COVID restrictions
  • Examine whether the motivations to move into a village changed
  • Understand what residents want as a consumer experience
  • Discuss the resident association priorities in the upcoming year

The Retirement Living industry’s priority has been to “raise the bar” by improving standards in the sector. Discover how the industry is progressing in the implementation of the Code of Conduct, accreditation and the capability framework, and how it is improving standards for operators, staff and residents. 

Dr Elizabeth Lanyon, Independent Chair, Code Review Panel
Jane Monk, Chief Executive Officer, Gannon Lifestyles
Kim Teudt, General Manager - Retirement Living, Bolton Clarke
Emily Tutton, National Manager, QIP Community & Health Services Accreditation

ModeratorAndrew Lowcock, VIC Senior Policy Advisory, Property Council of Australia

Professional development: 

  • Obtain an overview of the Code of Conduct, accreditation and the Capability Framework; 
  • Learn how these standards can assist in improving operations and attract staff and residents to your village; 
  • Obtain practical tips on implementing standards in retirement communities.

The Australian economy experienced a new level of uncertainty over the past two years, with COVID-19 impacting the market due to lockdowns, border closures and an increase in unemployment. It has made the market outlook difficult to predict.  The residential housing market is booming but how have these economic conditions impacted the retirement living sector? What economic headwinds can we expect in 2022?  

Keynote: David Plank, Head of Economic Research, ANZ

Professional development:  

  • Obtain a concise summary of state of Australian economy and residential housing market 
  • Get an overview of investment conditions for business 

We continue our economic focus as industry leaders discuss sector-specific issues and solutions. 

Mark Bindon, Co-founder and Managing Director, Oak Tree Group
Sophie Fallman, Managing Partner, Head of Australia Real Estate, Brookfield Asset Management
Derek McMillan, Managing Director, Centennial Living 

Professional development:  
  • How has the residential housing market affected your retirement living sales in the last 18 months? 
  • Are conditions consistent around the country or are there local issues at play too? 
  • Where do opportunities for future external investment in the sector lie? 

The PwC/Property Council Retirement Census is the biggest annual snapshot of the Australian retirement living industry. Join us as we review year on year trends and unpack some of the trends 

Professional development: 

  • What industry trends can be identified from this year’s concise summary of the Retirement Census? 

Sustainability is becoming increasingly important in the retirement living sector. Consumers expect a high standard of environmental design and it is now an important marketing tool. Learn about the benefits and cost-savings of building sustainably. 

Professional Development: 

  • Learn about the new NABERS Rating Tool and how to implement it in your retirement communities. 
  • Hear about the design features of Australia’s first 6-Star Green Star Communities. 

After a distinguished career in the NSW Rural Fire Service including leading NSW through the tragic 2019 bushfires, Shane Fitzsimmons was appointed to be the inaugural Commissioner for Resilience NSW and Deputy Secretary, Emergency ManagementHis strong leadership throughout adversity reassures the community he is serving. Join us to hear him discuss leading throughout adversity and building resilience in an organisation during uncertain times.  

Keynote: Shane Fitzsimmons AFSM, Commissioner, Resilience NSW

Moderator: Ken Morrison, Chief Executive, Property Council of Australia

Professional development: 

  • Obtain insight into resilience and planning and dealing with uncertain times.


Property Council of Australia has the right to make changes to the published program at any time.