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Pre-conference
20 November 2019
Retirement Living Council Meeting
(invitation only)
Site Tour
(not included in registration fee)
President's Dinner
(invitation only)

Sponsored by ANZ and Russell Kennedy
Day One
21 November 2019
Summit Opening/Welcome
Keynote:
How to raise the bar
Morning tea
The Code of Conduct, accreditation and the new regulatory environment
Keynote:
How I learned to raise the bar through running hotels
Lunch
Presentation of 2019 Retirement Census
The economy, the housing market and what's next
Afternoon tea
Meet the Village Managers

Royal Commission - what does the interim report mean and where do we go now?

Close day 1
Pre-awards function
National Retirement Living Awards Gala Dinner

Sponsored by Impact Group
Day Two
22 November 2019
Networking Breakfast
Welcome to day 2

How to raise the bar for residents

Home care service challenges in 2020 and beyond
Morning tea
Revitalising ageing stock and villages
Keynote:
How to service a rapidly evolving customer base
Industry priorities - how to continue raising the bar
Networking lunch
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